FAQ
What are your opening hours?
What are your opening hours?
Call us on +353 1 219 0215
Monday to Thursday: 8.30am - 1pm, 2pm - 5pm
Friday: 8.30am - 1pm, 1.30pm - 4.30pm
Sat-Sun: Closed
Can I call in to try some uniforms on for size?
Can I call in to try some uniforms on for size?
Absolutely,we love to meet our customers face to face and help you with your uniform requirements. Our showroom in Deansgrange, Co. Dublin, is open Monday to Friday 8.30am - 1pm.
Address:
Suite 401, Kefron House,
Deansgrange Business Park,
Deansgrange,
County Dublin,
A94 P9F5, Ireland
What sizes do you offer?
What sizes do you offer?
Most of our styles are stocked in size 06 - 24, but we do offer some styles up to a size 30.
If you are looking for 26 - 30 and don't see something suitable on our website please give our customer care team a call for assistance on +353 1 219 0215 or UK Low-Call number: 0844 9100 865
How are the uniforms sized?
How are the uniforms sized?
Our uniforms are cut to standard, high-street sizing. Some styles are tighter fitting than others. Our Design and Fit sections for each style will guide you according to the fit and sizing of that's product.
See our Sizing Guide for more information.
What fabrics are the uniforms made in?
What fabrics are the uniforms made in?
We use five quality fabrics here in Buttercups. When you click on a product, check the fabric and care section to find out more about the fabric of the garment.
Read more on our Fabrics.
How do I place an order?
How do I place an order?
You can place an order through our secure online website.
Alternatively, you can email us on info@buttercupsuniforms.com or call on +353 1 219 0215 or UK Low-Call number: 0844 9100 865; Monday to Friday 08.30am to 1pm and 2pm to 5pm.
Can I change my order?
Can I change my order?
This depends on the progress of your order. Please call our customer care team on +353 1 219 0215 or UK Low-Call number: 0844 9100 865 and they will amend the order for you if possible.
Where do you deliver to?
Where do you deliver to?
We ship worldwide! For more information, see the Delivery Information section.
How long will it take for an order to be delivered?
How long will it take for an order to be delivered?
Where all garments ordered are in-stock items the order will be delivered within 2-3 working days in Ireland and 3-7 working days in UK & Europe. International orders are delivered within 4-10 working days. For all other stock or bulk orders, please allow 3-5 weeks, the customer service team will email to advise an expected due date within 48 hours of receiving your order.
For further information please see our Delivery Information section.
Has my order been shipped?
Has my order been shipped?
If you placed your order through the website we will send you an email once your order has been dispatched. Delivery in Ireland takes 2-3 days from the time your order is dispatched. Delivery in the UK takes 3-7 days from the time your order is dispatched. International orders are delivered within 4-10 working days.
If your order to the UK is urgent please call our in 0844 9100 865; for an additional charge we can organise a next day delivery service. Next day delivery orders are pending stock levels and must be placed and paid for by 12 noon.
How can I return a uniform for exchange or refund?
How can I return a uniform for exchange or refund?
Uniforms may be returned for an exchange or refund within 21 days of receipt. Items that have been worn / washed / embroidered may not be returned. Please be advised that we are not responsible for return postage. For your own security, we recommend that parcels be posted using recorded delivery.
Find out more in our Returns and Exchanges section.
Click and Collect
Click and Collect
Click and Collect orders will usually be available for collection at our Deansgrange office in Dublin within 1-2 working days unless you have ordered an item that is out of stock or embroidery has been requested. There is no additional charge for this service.
You will receive an email from us when your order is ready for collection. If you have requested embroidery, please wait until you receive an email for collection before coming to collect, embroidery can take between 4- 10 working days to process. Same day collection is currently not available. Please have your order number to hand when you come to collect your order to enable us to locate it for you quickly.
Click & Collect is open Monday - Friday 9am-1pm and 2pm - 4pm.